Wiskind Energy-Saving New Materials (Shandong) Co., Ltd
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Wiskind Group

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Solution Design

01

Solution Design

Specialized technicians from Wiskind analyze the overall plan of the client's engineering project, to further understand their custom needs, as well as the architect's design intention, while listening to the opinions and suggestions of the general contractor and the constructor, and then combine the technical characteristics of Wiskind product application plan and detail the design, in addition to calculating the usage and cost of various products.

Reach Cooperation

02

Reach Cooperation

After the detailed design plan of Wiskind is approved by the client, architect and constructor, our business personnel negotiate with the client and reach an agreement on important business terms. On this basis, the two sides sign a supply and service agreement before Wiskind starts the contract performance process, including preparation of related materials, along with pre-production preparations.

Make-to-order

03

Make-to-order

During the project performance process, Wiskind works closely with the constructor to meet their actual needs based on the construction progress of the client's project, and schedules production in strict accordance with the specifications, quantity, technical requirements and delivery date specified in the client's order, implementing a whole process, seamless quality control from arrival of raw materials, to production scheduling, then to finished product inspection.

Shipping and Delivery

Shipping and Delivery

Wiskind has built a fast delivery network covering the whole country through cooperating with large logistics companies. Based on advanced digital technologies, Wiskind adopts standardized product packaging, material identification, and loading standards to ensure safe and efficient delivery of products, and create favorable conditions for onsite material management and convenient construction.

Aftersales Service

Wiskind has set up specialized aftersales service roles to register and archive all delivered projects. At the early stage of project completion, a large-sample customer satisfaction survey is carried out to understand their comments on Wiskind's product quality, product delivery and customer service, which will serve as a basis for work improvement and process optimization. During the lifecycle of a product, regular or irregular return visits are made to understand the usage, and timely handle any problems found.

Aftersales Service
Research & Development

Wiskind Group

Research & Development

Covering a floor area of 5,000sqm, Wiskind's Innovation Research Institute is located within its Shandong Manufacturing Base. It is equipped with various specialized labs for mechanics, thermal engineering, environment, metal materials, inorganic non-metal materials, organic materials, etc., and allows for testing on mechanics, chemistry, building physics, non-metal materials, metal materials, etc. The Test Center boasts over 100 sets of advanced testing equipment and instruments from both home and abroad, which are able to simulate natural disasters such as earthquakes, typhoons, rainstorms and fires, to test the safety performance of the building products. The equipment and technologies are at a leading level among global counterparts.

The Test Center of Wiskind Innovation Research Institute has passed the audit of China National Accreditation Service for Conformity Assessment (CNAS), and has been awarded the laboratory accreditation certificate (registration number: CNAS L17921). This indicates that the management level and testing capabilities of Wiskind Test Center are recognized both nationally and globally. The CNAS certificate covers an extensive range of more than 20 testing items. It is not only an affirmation of Wiskind's high-level equipment and technologies, but also a verification and recognition of the lab's quality management system, which consolidates the quality and credibility of Wiskind's service to its clients.

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